It has been nearly a year since our last blog post and we wanted to take a moment to share with our valued customers and supporters the challenges we have faced and the immense gratitude we have for your unwavering patience and support.
The past year has been a whirlwind for us as we navigated through the unexpected health complications of our long awaited new little human who required urgent medical attention, including heart surgery at just one week old. Despite the hurdles and numerous hospital visits, we are determined to catch up and continue delivering the exceptional craftsmanship and artistry that defines Starline Customs.
Life took an unexpected turn for our family as we faced the health challenges of our precious little one. The days and nights were filled with worry, hospital stays, and countless sleepless nights. Our focus shifted from our work painting custom sneakers to ensuring the well-being of our baby.
The demanding nature of caring for a child with major health complications meant that our work had to be put on hold temporarily. We are immensely grateful for your understanding and patience during this time, as we had to prioritize the needs of our family.
Throughout this journey, we have learned the true meaning of resilience. We witnessed our baby's strength as he fought through surgery and overcame the odds. The support we received from our loved ones, friends, and loyal customers has been a constant source of encouragement and motivation. Your well wishes and understanding helped us stay positive and focused on the light at the end of the tunnel.
We cannot begin to express how grateful we are for your unwavering patience during this challenging period. Your support and understanding have meant the world to us. We understand that some orders were delayed, and we apologize for any inconvenience caused. We want to assure you that we are working tirelessly to catch up and fulfill each and every order with the same level of excellence and attention to detail that you have come to expect from us.
As we navigate through this challenging time, we are excited to rekindle our passion for creating wearable art at Starline Customs and while there may be a slight backlog, we are committed to catching up and ensuring that every customer receives their unique, hand-painted masterpiece. Your continued support means everything to us, and we look forward to surpassing your expectations once again.
In Conclusion: The past year has been one of immense challenges, both personally and professionally, for us at Starline Customs. The health complications our baby faced required our full attention and temporarily put our work on hold. However, with the resilience that runs through our veins and the support of our incredible customers, we are determined to catch up and continue delivering the exceptional luxury customization that defines us. We extend our heartfelt gratitude to each and every one of you for your patience, understanding, and unwavering support. We are excited to embark on this new chapter and create one-of-a-kind pieces that reflect the essence of your style and personality.
Thank you for being a part of our journey.
With heartfelt appreciation,
Karl, Katie & Baby Reid ✌